We craft-roast specialty coffees imported directly from the origins or through traceable and fair supply chains. Our goal is to showcase the diversity of coffee origins and their flavors and make them appreciated by ordinary coffee consumers.
WHO WE ARE
Our Focus, Our Faces
meet Francesco and John, the two coffee professionals at the helm of the NCR specialty coffee ship
Nordhavn Coffee Roasters is a Copenhagen-based micro-roastery developed by Francesco Impallomeni, Ulrik Lund, Morten Colstrup and Jesper Søe. A non-tattoeed collective of coffee lovers and professionals committed to offer quality coffee to ordinary coffee consumers. In 2017, Jakob Heiberg and John Saunderson joined the Nordhavn crew, respectively as COO and coffee roaster.
NCR was born from the idea of providing regular coffee consumers with high quality, sustainable and fairly traded coffee. At NCR we focus on “specialty coffee” and we do believe traceability, besides taste, is a key component of quality. This approach, combined with a fair price to the consumer -according to us – is the right recipe to help promote specialty coffee among all coffee consumers and to make coffee a key contributor towards more sustainable food supply chain.
The faces and the stories behind your cup of coffee:
Co-Founder / Roastmaster / Trainer
At the age of four, I remember my mom reprimanding me after I was caught throwing a moka pot out of the 4th-floor window. That day I was lucky enough that nobody was passing by down below. Though there were no fatalities, it was the first time I realized coffee was a serious thing.Many years later, I got the same feeling while assisting a coffee ceremony during a field trip in Ethiopia. The field trip was about searching for wild arabica in its natural habitat, in the highland tropical rainforest.
The importance of the coffee value chain from crop to the cup is mirrored in my daily commitment to transform the best raw materials into something the majority of people can recognize and fully appreciate. In my opinion, coffee is a microcosm, a tasty metaphor of the complexity, harshness and the beauty of the world. After 5 years spent as project coordinator for Slow Food International in Italy managing food-related projects, I made landfall in Copenhagen to learn more about the Nordic coffee culture and to work as roaster, trainer and barista.
Coffee roaster and QC manager
My name is John Saunderson. I’m a simple Australian boy with a serious passion for coffee. I started roasting coffee for our family restaurant and cafe, located in the seaside holiday town of Victor Harbor in the State of South Australia. The decision to roast our own coffee was made as we got more and more passionate about coffee as apart of our business. We wanted to be able to offer our customers a better quality coffee but still at an affordable price. So I started roasting on a small 5kg Has Geranti roaster on average of once or twice a week. Boy did I not realize how little I knew about coffee. But I kept learning and growing my knowledge about this mysterious and often misunderstood seed. Up to now, I have being roasting coffee for about 10 years. More recently here in Denmark with Francesco as a part of NCR. It’s being and continues to be great!
WHAT WE DO
Not just Coffee Roasters
Beyond the business-to-consumer market, we constantly look at expanding our business customer base providing them with a full range of gear and services
Our main customers are SME (like offices and retailers) as well as Companies in the HoReCa market. Generally, We also cater to canteens or in-house-cafés or we can also set up DIY (do-it-yourself) coffee stations in smaller offices where workers can enjoy a cup of specialty coffee during the coffee break.
For our business customers, coffee is only one part of the story. To enjoy our freshly roasted beans they also need and get our support in one of the following areas:
– equipment and accessories (coffee machines, grinders, filters, cups, sugar ecc…);
– a trained staff;
– post-sale assistance and service.
For us, dealing with the B2B market means that we have mainly to rely on third-party baristas to reach the end consumers. Every time we start a collaboration with a new business customer, we make sure the baristas or whoever is in charge of the brew are trained enough to pull the maximum out of the coffee beans.
To all our business customers we offer a 2-hour barista class to learn or simply fine-tune the brewing skills of their staff. Moreover, we established a partnership with some of our customers, so that their employees can enjoy our coffee also outside the workplace, by offering a 20% discount voucher to be used on this webshop plus the option of getting coffee delivered free to their desk.
Last but not least, we offer our customers the option of signing a service agreement to receive assistance with service and maintenance of provided equipment. To learn more, visit our partner’s website: